I got up in the night to phone you (I am in Saudi Arabia) only to be told that the phone number on your signature line is not setup. I was really hoping to speak with a person as I am in a pickle. So, here it goes - and remember, truth is stranger than fiction!
We live in the Middle East - teaching at an American International school. We have had our condo for 8 years. I have never had a late payment. I would love to be paying you right now, but our funds are wired from our bank here to BECU every month and then I send you a check. For some inexplicable reason, our bank here, which we have used for 2.5 years, decided it couldn't wire any of our funds because they were suspicious as to why we were wiring money to CUBA. Yes, you read that correctly. On top of it, they didn't tell us this was happening. I went to pay our bills and the funds hadn't arrived. For TWO WEEKS we have been trying to straighten this out. So now last month's paycheck and this month's paycheck are lost in some limbo land simply because three letters of BECU happen to also be within the name of a country that we have nothing to do with.
What can be done? I have $200 in my daughter's savings account. I have had to borrow money for our mortgage. Thankfully other payments go onto our credit card, which we usually pay off. This month they will be thrilled to receive the $36 so they finally get some interest out of us. What can we do with you? Our employer (who chose the bank for all of its employees) is working to rectify the situation.
My apologies. My old signature has the incorrect number, the correct one will be below in my updated block.
I’m so sorry to hear you’re having such a time with banks, they can be problematic. Your dues payment history is spotless. I will happily hold off on late fees until the end of January. Do you think that’s enough time for your employer to get the situation in hand?
So, three out of four letters can get you in a pickle AND there are kind and helpful people out there.